FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

How do I place an order on Shantabox?

You can place an order on Shantabox by browsing through the website, selecting the desired items, adding them to your cart, and proceeding to the checkout page.

What is the shipping policy of Shantabox?

Shantabox typically offers standard and expedited shipping options. Shipping costs, delivery times, and any free shipping thresholds are detailed in the shipping policy.

Can I track my order on Shantabox?

Yes, once your order is processed and shipped, Shantabox provides a tracking number or link via email for customers to track their orders.

Payment Information

What payment methods are accepted on Shantabox?

Shantabox accepts various payment methods including credit/debit cards, PayPal, and sometimes bank transfers or alternative digital wallets.

Are there any discounts or promotions available on Shantabox?

Shantabox occasionally offers discounts, promotions, or coupon codes. Customers can check the website or subscribe to newsletters to stay updated on ongoing offers.

Orders & Returns

What is Shantabox’s return policy?

Shantabox has a return policy that specifies the timeframe within which products can be returned, conditions for returns (such as unused/unworn items), and the process for initiating a return or exchange.

How do I contact customer support at Shantabox?

Customer support at Shantabox can typically be reached through mail.

 

Do you ship internationally?

yes have information about international shipping options, regions served, associated costs, and any restrictions related to shipping to certain countries.

What should I do if I encounter issues with my order or the website?

If customers face any problems with their orders, payments, or website functionality, please contact us at info@shantabox.com